Tandem skydiving experience

Legal

Terms of Service

Last updated: 12 January 2026

These Terms of Service govern your use of the Jump Iceland website and any booking or participation in services we offer. By using our website, submitting a booking inquiry, making a payment, or participating in any activity, you agree to these Terms. If you do not agree, please do not use the website or book services.

01

Company Details

Business Name Jump Iceland
Location Hella, Iceland (by appointment)
02

Website Use

You agree to use this website lawfully and not to misuse it. You must not attempt to interfere with the site's security, access restricted areas, or use the site to transmit harmful code.

Content on this website (text, images, branding) is owned by Jump Iceland or used with permission. You may not copy, reproduce, or reuse content without written approval.

03

Bookings & Confirmations

How bookings work:

1 You submit a booking inquiry via our contact form. No payment is required to submit a request.
2 We review availability, staffing, and weather windows, then reply with confirmation options.
3 If your booking requires a deposit or prepayment to secure a slot, we will tell you clearly before you pay anything.
4 A booking is only confirmed when you receive written confirmation from us (email/message) and any required payment is received.

We may decline or propose alternative dates if conditions, staffing, aircraft availability, or safety considerations require it.

Skydivers in formation during freefall

"Every jump begins with trust. Trust in your equipment. Trust in your team. Trust in the process."

04

Pricing & Payment

Prices may be shown on the website or provided by quote. Unless stated otherwise, prices may exclude optional add-ons (photo/video, transport, accommodation assistance, etc.).

If a deposit or prepayment is required, the payment terms will be stated in the booking confirmation message.

You are responsible for any bank fees, international transfer fees, or currency conversion fees charged by your provider.

Skydiver preparing for jump
05

Eligibility & Requirements

To protect safety and comply with operational requirements, participants must meet eligibility criteria:

  • Minimum age and valid government-issued ID at check-in
  • Weight/size and mobility requirements for safe harness fit
  • Ability to understand and follow instructions
  • No alcohol or impairing substances (zero tolerance)

Medical: You must disclose relevant medical conditions in advance. If uncertain, consult a medical professional before booking.

Skydiver in freefall position
06

Safety & Operations

Skydiving is weather-dependent and safety-dependent. We operate only when conditions are safe.

Final go/no-go decisions are made by our operational team and instructors based on wind, visibility, cloud cover, aircraft considerations, and any other safety factor.

Delays, holds, and reschedules are normal in skydiving — especially in Iceland. Your schedule should allow flexibility.

07

Cancellations & Refunds

Cancellations and refunds are governed by our Refund Policy.

In summary:

  • If we cancel due to weather, safety, or operational reasons, we will offer rescheduling or the refund options described in our Refund Policy.
  • If you cancel or do not show, different rules apply depending on notice and whether a deposit/prepayment was required.
08

Assumption of Risk

Adventure Sport

Skydiving is an adventure sport with inherent risks, including serious injury or death. These risks cannot be eliminated entirely.

Participation requires signing waivers and acknowledgments of risk. You agree to follow all instructions and safety procedures.

We may require additional paperwork for minors (if eligible) and for certain medical situations.

Skydiver exiting aircraft
The Exit
Parachute canopy deployed
The Canopy
09

Photo, Video & Media

If you purchase photo/video services, the exact deliverables and delivery method will be described in your booking confirmation or on our Photo & Video page.

We may capture photos/video for operational, training, or marketing purposes. If you do not want your image used for marketing, you may opt out by notifying us in writing before your activity.

Note: Passengers may not use handheld cameras during a tandem skydive unless explicitly permitted by staff for safety reasons.

10

Gift Certificates

Gift certificates (if offered) are generally transferable and can be redeemed according to the terms stated at purchase or in the certificate confirmation.

If gift certificates have an expiration date or specific redemption rules, those will be stated clearly at the time of purchase.

11

Third-Party Services

Our website may link to third-party sites (weather tools, travel services, social platforms). We are not responsible for third-party content, availability, or policies.

12

Privacy & Data

We process personal data in accordance with our Privacy Policy.

We only request information needed to respond to inquiries, confirm bookings, and operate safely (for example, contact info and relevant eligibility details).

13

Limitation of Liability

To the maximum extent permitted by law, Jump Iceland is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or participation in services.

Nothing in these Terms limits liability where it cannot be limited under applicable law (for example, certain statutory consumer rights).

14

Governing Law

These Terms are governed by the laws of Iceland, unless mandatory consumer laws in your country of residence apply.

Any disputes will be handled in the competent courts of Iceland, unless otherwise required by applicable law.

15

Changes to Terms

We may update these Terms from time to time. The "Last updated" date at the top will reflect the latest version.

If changes are significant, we may provide additional notice on the website.